Our Premier Realty office and salespeople are all licensed under the Real Estate Agents Act 2008, and operate under the REAA Code of Professional Conduct and Client Care.
New Zealand Residential Property Agreement Guide and New Zealand Residential Property Sale & Purchase Agreement Guide.
You can download and read the full code from the Real Estate Agent’s Authority website www.reaa.govt.nz.
We welcome your feedback, whether it’s offering a suggestion or observation, or expressing satisfaction or dissatisfaction with the service you have received from any of our Premier Realty’s salesperson.
Our complaints procedure
Should any complaints arise, we will take them very seriously. We have a clear process that we follow. If you have a complaint, please first contact our branch manager Jeff Wong to discuss.
e: jeff.wong@premier-realty.co.nz
m: 021 361 686
Alternatively, you can place your feedback in writing using the form provided below and forward this to us.
Complaints Form
You can give your feedback directly to any of our staff, or forward it to our office or to the address, or email below.
You can also contact the Real Estate Agents Authority (REAA) directly at any time in respect of a complaint. However, we encourage you to first contact Premier Realty to find out how we can help. Details of the REAA’s complaint process and their contact details can be found on the REAA website.
Premier Realty Ltd MREINZ
Licensed under REAA 2008
PO Box 8045
Riccarton
Christchurch 8440